Cloud Telephony & Hosted Auto Dialer Servers for modern teams
Advancefone delivers Cloud Telephony, Wholesale VoIP, Inbound & Outbound routing, Messaging and Hosted Dialer servers with carrier-grade quality and 24/7 support.
Services
Everything you need to power a high-performance contact centre, from dialing to messaging.
Cloud Telephony
Move your voice infrastructure to the cloud with reliable SIP trunking, smart routing and elastic capacity for campaigns of any size.
Wholesale VoIP
Competitive, quality-checked routes with strong CLI delivery to keep call costs low and answer rates high.
Inbound
Handle support and sales calls effortlessly with DID numbers, toll-free options and IVR menus mapped to your teams.
Outbound
Power outbound sales and collections with predictive, progressive or manual dialing plus compliance-friendly routing.
Messaging
Add SMS & messaging to your campaigns for callbacks, reminders and follow-ups that keep customers engaged.
Hosted VICIdial Servers
Fully hosted VICIdial single servers and clusters, secured, monitored and tuned by specialists so your agents can just log in and dial.
What We Offer
A complete stack of hosted platforms and numbers to launch or scale your call centre without heavy upfront investment.
Hosted Smart PBX
Cloud PBX with verification menus, smart call routing, queues and detailed reporting—no on-prem hardware required.
Cloud Call Centre Platform
A single cloud platform to manage inbound, outbound and blended campaigns with agent desktops accessible anywhere.
Ringless Voicemail
Drop voicemail messages directly into customer inboxes for compliant, low-friction outreach.
Inbound Numbers
Local and international DIDs so customers can reach you on recognisable, trusted numbers in their own country.
Toll Free Numbers
Toll-free options for sales and support to give your brand a professional presence and lower barriers for customers to call.
AI-Based QA Ready
Architected so you can plug in AI-based quality assurance and analytics to review calls at scale.
Why teams choose Advancefone
We combine quality routing, hosted VICIdial expertise and responsive support so your agents stay talking and your campaigns keep moving.
Dedicated specialists
Work with a team that lives and breathes VICIdial, cloud PBX and wholesale VoIP for call-centre environments.
Quality routing
Carefully curated routes, CLI support and international coverage so your calls connect with clarity.
Launch & scale quickly
Hosted clusters, cloud PBX and messaging let you start small and scale up campaigns without re-architecting everything.
24/7 support
Round-the-clock email and remote tech support to keep downtime low and agent productivity high.
Designed for busy call centres
Does your business need plenty of calling? Do you connect with your leads often? Advancefone gives your support and sales teams a stable, cloud-based platform so they can focus on conversations, not infrastructure.
We are here to help you
From setup to live traffic, our team stays with you. We support call centres across time zones with responsive, practical help.
24/7 Email Support
Never-ending email support from our qualified tech experts for urgent issues and fine-tuning.
Remote Tech Support
Secure remote access when you need hands-on help with VICIdial, PBX or routing.
Server Control Panel
Full control over your hosted VICIdial and PBX servers through an intuitive control panel.
Global POPs
Multiple VoIP points of presence for better quality and lower latency to your servers.
Talk to our PBX & Call Centre Experts
Share a bit about your call centre, traffic profile and locations. We’ll come back with the right mix of Cloud Telephony, Hosted VICIdial and numbers for your needs.